Live · 2 faults being handled right now

No power? Report it. Track it. Get it fixed.

Zimbabwe's electricity fault reporting platform. Drop a pin, add a photo, and follow the crew's progress in real time — from your phone or computer.

⚡ Report a fault View outage map

24/7

online reporting

GPS

pin-point location

Live

status tracking

Live status & timeline

Know before it happens

How it works

From fault to fixed in four steps

👤

Create a free account with just your email — no verification codes.

📍

Report

Choose the fault, pin the location on the map and attach photos.

📡

Track

Get a ticket number. Watch it move from reported to resolved.

✅

Confirm

Rate the repair, or reopen the fault if it isn't fixed.

faults reported

faults resolved

—

average fix time

—

customer rating

Built for everyone

One system, three roles

🏠

Customers

✓Report with photos and GPS
✓Follow the same fault as neighbours
✓Notifications on every update
✓Rate and reopen if not fixed
✓Load shedding & outage map

🔧

Technicians

✓See only your assigned jobs
✓Navigate straight to the fault
✓Update progress from the field
✓Record what was fixed

🛰️

Control room

✓Live dashboard & hotspot map
✓Assign crews, set priorities
✓Merge duplicate reports
✓Overdue alerts, CSV export
✓Publish notices & schedules

We handle every kind of electrical fault

🔌 No power (outage)💡 Partial power / one phase📉 Low voltage📈 High voltage / surges🏭 Transformer fault⚡ Fallen / broken power line🔥 Sparking / fire hazard🔢 Faulty meter / prepaid token🛣️ Street light🚨 Vandalism / cable theft❓ Other🔌 No power (outage)💡 Partial power / one phase📉 Low voltage📈 High voltage / surges🏭 Transformer fault⚡ Fallen / broken power line🔥 Sparking / fire hazard🔢 Faulty meter / prepaid token🛣️ Street light🚨 Vandalism / cable theft❓ Other

⏱️ Upcoming load shedding

06:00–22:00

Chikanga, Mutare

Tuesday 27 Oct

Full schedule →

Power cut? Don't wait in the dark.

Report it now and the nearest crew will be on its way. It takes less than a minute.

⚡ Get started — it's free